Frequently Asked Questions

Everything you need to know before you order.

Scan the QR code in your package to get the companion app, pick any image from your gallery, and hold your phone against the case. The photo transfers in a couple of seconds and stays on the E-Ink screen.

No. The case is powered by NFC and only draws power for the moment the image changes, then holds it with zero battery use — just like an e-reader.

Yes. The image stays visible until you decide to change it, even when your phone is off.

As many times as you like. Send a new photo whenever you want a different look — there's no limit.

Choose your exact model at checkout. We make a slim, protective fit for iPhone 13 through iPhone 17, including the Plus, Pro and Pro Max sizes.

Through the companion app over NFC, a short-range wireless connection. No cables, and no separate charging for the case in everyday use.

It has a splash-resistant finish that protects the NFC components from light moisture. It isn't designed for swimming or full submersion.

The E-Ink photo case for your chosen model and a quick-start guide with the app link. Ready to use out of the box.

Orders ship worldwide with tracking and usually arrive in 7–14 days.

Just reach out and we'll make it right. Every case is covered by a 1-year warranty against manufacturing defects, plus our 30-day guarantee.